Help Center

Frequently Asked
Questions

Everything you need to know about playing on timebet — from signing up and depositing to withdrawals, bonuses, and responsible gaming. Can't find your answer? Our support team is available 24/7.

Got Questions?
All
Account
Deposits
Withdrawals
Games
Bonuses
Responsible Gaming
Account & Registration

Creating a timebet account is quick and straightforward. Click the timebet Login link in the navigation menu and follow the registration steps. You'll need to provide a valid email address, create a secure password, and confirm that you are at least 21 years old — the minimum legal age for online gambling in the Philippines. After submitting your details, check your email for a verification link to activate your account.

The minimum age to register and play on timebet is 21 years old, in accordance with Philippine gambling regulations. We strictly enforce this through mandatory KYC (Know Your Customer) identity verification. Any account found to belong to a person under 21 will be immediately closed and all funds returned to the payment source.

To verify your identity, timebet accepts the following Philippine government-issued IDs:
  • Philippine National ID (PhilSys)
  • Passport
  • Driver's License (LTO)
  • SSS / GSIS ID
  • Voter's ID
  • PRC ID
You may also be asked to submit a selfie holding your ID and proof of address (e.g., a recent utility bill or bank statement). Verification is typically completed within 24 hours.

No. Each player is allowed only one account on timebet. Creating multiple accounts is a violation of our Terms and Conditions and may result in all accounts being permanently closed and any winnings being forfeited. If you've forgotten your login details, use the password reset option on the login page rather than creating a new account.

Go to the timebet Login page and click "Forgot Password?". Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam folder or contact our support team at [email protected].
Deposits & Payments

timebet supports a wide range of Philippine payment methods for your convenience:
  • E-wallets: GCash, PayMaya (Maya)
  • Online Banking: BPI, BDO, Metrobank, UnionBank
  • Over-the-Counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier
All transactions are processed in Philippine Peso (₱). We do not accept cash deposits directly.

The minimum deposit on timebet is ₱100 for most payment methods. GCash and PayMaya deposits are typically credited to your account instantly. Bank transfers may take up to 30 minutes during business hours. There is no maximum deposit limit, though large deposits may require additional verification for security purposes.

GCash and PayMaya deposits are credited instantly in most cases. Online banking transfers (BPI, BDO, Metrobank) are typically processed within 15–30 minutes. Over-the-counter payments may take up to 2 hours. If your deposit hasn't appeared after the expected timeframe, please contact our support team with your transaction reference number.

timebet does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit. All amounts credited to your timebet account will reflect the exact amount you deposited.
Withdrawals

To withdraw, log in to your timebet account, go to the Cashier section, and select Withdraw. Choose your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. Your account must be fully KYC-verified before your first withdrawal can be processed.

Withdrawal processing times at timebet are among the fastest in the Philippines:
  • GCash / PayMaya: Within 1–3 hours
  • BPI / BDO / Metrobank: Within 1–3 business days
First-time withdrawals may take slightly longer due to additional security checks. Withdrawals requested on weekends or Philippine public holidays may be processed on the next business day.

The minimum withdrawal amount on timebet is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional processing time and security review. We recommend withdrawing to the same payment method you used to deposit whenever possible.

Withdrawals may be declined for several reasons:
  • Your account KYC verification is incomplete or pending
  • You have an active bonus with unmet wagering requirements
  • The withdrawal amount is below the ₱200 minimum
  • Your account has been flagged for a security review
  • The payment details you entered do not match your verified account information
If your withdrawal was declined and you're unsure why, contact our support team at [email protected] with your transaction reference number and we'll sort it out for you.
Games & Platform

timebet offers a wide variety of online casino games designed for Filipino players:
  • Mines — a strategy-based grid game where you uncover tiles and avoid hidden mines
  • Arcade — fast-paced casual games with instant results
  • Bingo — classic Filipino-style bingo with multiple card options
  • Slots — hundreds of slot titles from top providers with various themes and jackpots
  • Casino — live dealer and RNG table games including blackjack, roulette, and baccarat
New games are added regularly, so there's always something fresh to try.

Yes! timebet is fully optimized for mobile play. You can access all games directly through your mobile browser — no app download required. The platform works smoothly on both Android and iOS devices. For the best experience, we recommend using a stable internet connection, whether on WiFi or mobile data (LTE/5G).

All games on timebet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or round. Our RNG systems are regularly audited by independent testing agencies. Live dealer games are streamed in real time from professional studios, providing full transparency. timebet is committed to fair play for every player on the platform.

If you experience a disconnection during a game, timebet's system automatically saves your game state. When you reconnect and log back in, you can resume from where you left off in most game types. For live dealer games, the round result is determined by the game server regardless of your connection status. If you believe a disconnection caused an error in your balance, contact our support team immediately with the game name, date, and approximate time.
Bonuses & Promotions

timebet offers a welcome bonus for new players upon their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements before any winnings can be withdrawn. Always read the full bonus terms before opting in — this helps you understand exactly what's needed to unlock your bonus funds.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less.

Most bonuses on timebet are credited automatically when you meet the qualifying conditions (e.g., making a minimum deposit). Some promotions may require you to enter a promo code during the deposit process. You can view your active bonuses and their progress in the My Bonuses section of your account dashboard. If a bonus hasn't appeared after qualifying, contact our support team.

Yes, you can forfeit an active bonus at any time through your account settings. Keep in mind that forfeiting a bonus will also remove any bonus-derived winnings that have not yet met the wagering requirements. Your real-money balance will not be affected. If you're unsure whether forfeiting a bonus is the right move for you, our support team can walk you through the implications before you decide.
Responsible Gaming

timebet provides a full suite of responsible gaming tools accessible directly from your account settings:
  • Deposit Limits — set daily, weekly, or monthly caps on how much you can deposit
  • Loss Limits — restrict how much you can lose over a defined period
  • Session Time Limits — automatically log out after a set duration
  • Reality Checks — periodic reminders showing your session time and net balance
  • Cool-Off Period — take a break of 24 hours, 7 days, or 30 days
  • Self-Exclusion — permanently close your account for a minimum of 6 months
For more details, visit our Responsible Gaming page.

To self-exclude, go to your account settings and select Responsible Gaming > Self-Exclusion. You can choose a minimum exclusion period of 6 months or opt for a permanent exclusion. During the exclusion period, you will not be able to log in, deposit, or create a new account. Your existing balance will be returned to you. Self-exclusion is a serious step — if you're considering it, our support team is also available to talk through your options first.

If you or someone you know is struggling with problem gambling, help is available. PAGCOR (Philippine Amusement and Gaming Corporation) provides responsible gaming resources and support for Filipino players — visit the official PAGCOR website for more information. Professional counseling services and support groups are also available across the Philippines, including in Manila, Cebu, Davao, and Quezon City. You can also reach timebet's support team anytime at [email protected] for confidential assistance.
Still Need Help?

Can't find the answer you're looking for? Our support team is available 24/7 and ready to help Filipino players with any question.

Live Chat
Available 24/7 — instant response
Email Support
Safe & Secure

timebet uses 256-bit SSL encryption to protect all transactions and personal data. Your funds and information are always safe with us.

SSL Secured 21+ Only Fair Play
Why timebet

Everything You Need,
All in One Place

From fast GCash payouts to 24/7 support, here's what makes timebet the go-to online casino for Filipino players.

Instant GCash Deposits

Top up your timebet account in seconds using GCash or PayMaya. No waiting, no hassle — your balance is ready to play the moment your deposit goes through.

24/7 Filipino Support

Our support team understands the needs of Filipino players. Whether you're in Manila, Cebu, or Davao, help is always just a chat message away — any time of day or night.

Mobile-First Platform

timebet is built for mobile. Play your favorite slots, bingo, mines, and arcade games on any smartphone or tablet — no app download needed, just open your browser and go.

Secure & Verified

All accounts go through KYC verification and all transactions are protected by 256-bit SSL encryption. Your personal data and funds are always safe on timebet.

Hundreds of Games

From classic slots and live baccarat to mines, arcade games, and bingo — timebet has a game for every type of player. New titles are added regularly to keep things fresh.

Responsible Gaming Tools

Set deposit limits, loss limits, session timers, and self-exclusion options directly from your account. timebet puts you in control of your gaming experience at all times.

Ready to Play on timebet?

Join thousands of Filipino players already enjoying fast payouts, exciting games, and a safe gaming environment. Sign up today and claim your welcome bonus.

Get Started Now
Must be 21 years or older to play. Please gamble responsibly.